A virtual IP-PBX is a hosted (provided outside your company) service that uses IP (Internet Protocol ) to provide PBX (Private Branch Exchange, or phone system) functionality. In shorter terms, a hosted IP-PBX, or hosted VoIP PBX, is a business-class phone service provided over the internet.
Our hosted PBX solution offers the ability for businesses to make and receive phone calls over the internet, route incoming calls to the right individuals or teams inside the company, and adds standard business phone system features like an auto-attendant or virtual receptionist, business voicemail, call transfers between employees, and more. With us, companies can use any mix of cellular, VoIP, and analog phones desired. Employees can have more than one of any mix of phones, and the hosted VoIP PBX will reach the employees at whichever phone they are currently using. Employees in the home office might rely on VoIP phones for low cost, use cellular phones when travelling, and take calls on landlines when working at home. So a hosted IP-PBX, or hosted VoIP PBX, doesn’t really need to use VoIP at all times.